1. How do I begin? How does this work?
Very simple. As you start selecting things (shares, options, pick-up sites, etc.) your selections will appear in the “Summary” area. As you progress through the steps, you will see your entire order take shape.
2. How do I get back to the signup wizard from this Help window (or from some other page)?
Depending on your browser settings, this window has either opened up in a separate Tab or Window. Just look for and click on the “Signup Wizard” tab (or window) to make it active/get back to where you were. The same holds true for if you clicked on any link that sends you to page outside the wizard.
3. How do I make the ‘View Details’ window go away so I can get back to the sign-up screen?
Just click on the X in a circle in the upper right-hand corner of the details window.
4. How do I add more than one Share or Option?
Simply click on “Add to order” again. Each time you click on it, it will increment the quantity up by 1.
5. How do I remove Shares or Options?
To remove a Share or Option, simply click on [Remove] next to it. If you have more than one of an item, each time you click on [Remove] it will remove one increment of that item. Note that you have to be on the corresponding “step” in order to change (add/remove) that item. Use the “Go back a step” and “Go to next step” buttons and observe the changes in the “Summary” window. You will see/get the hang of it.
6. How does the map part of “Choose your pick-up site” work?
The map pinpoints each of our pick-up sites (to the nearest intersection, anyway; we don’t map to exact addresses in order to protect the privacy of our site hosts). It is a standard Google map; you can enter a zip code to find pick-up sites in that area, then zoom in if you like. Click on any ‘pin’ on the map and it will name the site, give you a description of its location… and even allow you to select it as your location, if you like.
7. The wizard won’t let me click on “Go to next step” — it’s greyed back. Why is that?
This only happens in steps where you are required to select something. For example, you can’t just order “Options”, you have to order at least one “Share” to progress to step 2, “Add Options”. And you must select a pick-up site. Can’t skip that either!
8. Sign in?? Why do I have to sign in? I never had to do that before.
Yes, this is new. It’s for a few reasons. One, once you have done this (and then in the next step, given us your Contact Info), it remembers your contact info for any future sign-ups, so you don’t have to re-enter everything. Two, it will allow you to log in to the system in the future and review/edit your contact info and/or change your order.
9. How do I give you contact info for my share-splitter if I’m splitting with someone?
For now, use the “Additional Comments” field for this. We eventually will have fields to specifically accommodate this type of information, but not yet.